eGovernance in India

Improving eGovernance in INDIA

Bureaucracy of IAS Officers in eGovernace of INDIA. How it is affecting NIC which was established in 1976.

Posted by egovindia on July 8, 2006




Subject:- Information Technology (IT) Scientist of National Informatics Centre (NIC) of Dept. of IT are being denied rightful promotion under Flexible Complimentary Scheme (FCS) of Fifth Pay Commission and , thus, they are being Victimized, marginalized and even targeted of elimination from government by IAS Bureaucracy


Dear Sirs/ Madam


It is tribute to dynamic and visionary  leadership of honorable  Sh. Rajiv  Gandhi  who had been architect behind the establishment of National Informatics Centre (NIC)  during late Eighties to make India becoming the first country in the world to achieve E-governance. It was one of the many scientific Institutes  he had established to see India prosper and developed through embarking on a  high level Knowledge society in India.


Some of the following subsequent actions taken particularly by your present government was great discouragement and humiliation for the IT scientist in particular :


The result of the Reviewed NIC  IT scientist-G  ( JS equivalent) under FCS ( Flexible Complimentary Scheme under central government of India) has been kept in abeyance for last one year and their calm, quiet and dedicated patience has been misused by new bureaucratic officials in Cabinet Secretariat to make the IT scientist suffer and get domoralised even though IT scientist of NIC are the main stake holder in Department of IT justifying the significance of DIT.


It is understood that IAS bureaucracy is trying to discontinue the Flexible Complimentary scheme (FCS) which has been formulated by  His excellency Shri Rajiv Gandhi ex-prime minister of India for promotion of scientific bodies  for building scientific knowledge society in India. In view of this  all the recommendations for promotion to Scientist-G ( Joint secy. Equivalent)  from the scientific ministries  including NIC, DIT and DST etc. are kept in abeyance in cabinet secretaries and DOPT for last one year.


  1. Scientific Contribution made to govt. sector by NIC IT Scientist.


NIC scientist have done many firsts/ second in the world in IT sector in govt. of  India during end 1980 when many countries including USA Govt. had not done in govt. sector.


1.                  Indian govt. is the first in the world to have such nodal computerization agency NIC for developing ICT applications for achieving e-governance in govt. sector.


2.                  NIC Scientist have established the 1st widespread VSAT based  Wide Area (WAN) named NICNET of Indian govt. Network in the World covering all Districts/State/Central governments of Indian Union. (that time USA has the first V-Sat based Network but is was in some of its states not wide spread up to grass root level like in India)


3.                  They have made  Indian govt. the 1st in the world in establishing computer center and LAN in all district/ state/central govt. offices including Leh and Andaman Nicober, Lakskhwadeep and Daman Diu.


4.                  They have made Indian govt. the 1st in the world to have Video Conference facility even at the remotest district/ state/central govt. level


5.                  They have made India 1st in the world during 1980s by declaring Indian Election result Live through VSAT communications up to district level


6.                  NIC IT scientist has established more than 700 computer centers, LAN and VSATs at district/state/ central govt. departments including research and public sector organizations of Government of India for providing E-mail/ internet connectivity and application software solutions. They have been effectively maintaining the services in all govt. sectors in India and adapting to new IT advancements.


7.                  They have been providing hands on computer training to all govt. staff and officers at district/state/central govt. offices for imparting computer cultures in India.


8.                  During mid eighties ( when there was almost no IT Pvt. Sector in India) NIC IT  professionals have developed/ implemented various e-governance software at district/state/central govt. offices after studying, analyzing and designing databases in accordance to the requirement of govt. officials at various levels.


9.                  NIC IT Scientists have been designing/developing/ maintaining more than 1000 web sites of various districts/state/central govt. offices and research and public sector organizations for providing better citizen services.


10.              NIC has the state of the art advanced ICT infrastructures and IT specialization in various application areas.


The spectrum of services provided by NIC encompasses various dimensions of the Information Technology Arena .



II. How they do it and with what resources.


1.      3,500 strong young IT professionals enrolled in end-1980s with having strong educational background of Ph.D., M.Tech, MCA from reputed Universities and national institutes like IIT are the main motivator who have been working at grass root level of district/state/central govt. offices to provide sustainable computer culture in India.


  1. They prepare/manage the computer center, install hardware, install software, maintain day – to – day computer up keeping, provide individual attention of each and every user staff, understand their requirement and understand their priority and slowly and steadily bring computer culture in the govt. offices all over India. Whatever is achieved till date in govt. computerization it is due to devotion and perseverance of each and every NIC official.


  1. NIC has been provided with annual budget  around  Rs. 200 crores for provision of salary of its employees and for providing hardware, software, LAN, WAN and their maintenance of more than 700 computer centers. This also includes the expenditure of hiring of internet bandwidth. If we consider the annual budget of any important research institute of ICAR, IIT, ICMR and CSIR it would range from 500 to 600 crores. NIC annual budget of Rs. 200 crores in comparison to this is meager amount and the gamut of IT services provided by NIC for the govt. sector will well be worth of more than thousand crores per annum in IT market of India.


  1. The maximum amount of salary of a Director level scientist of NIC is Rs.35,000 which is much less than even the salary of junior most IT professional ( Rs. 50,000) in Indian IT market. Maximum of NIC IT Scientist ( who have been working in govt. sector for various of their personal reasons and national interest) worth even more capable in IT efficiency and proficiency than the their counter part in IT industry in India.





III. Humiliation, marginalisation and attempt of elimination of IT Scientist by Bureaucracy ( IAS officials) –Political Nexus


1.                  IAS officers and NIC IT scientists are the only central govt. officials who have been working in grass root level at district/state/ central govt. offices. Mostly, IAS officials being autocratic and having absolute administrative and financial powers they do not have any specific agenda for e-governance and try to define what suits their personal interest undermining the role of NIC officials and the IT infrastructure available to them.


2.                  The growing popularity of N IC officials among local and regular staffs of the govt. at district/state/central govt. offices for achieving transparency in govt. functions is misconstrued as threat to the supremacy of IAS official, therefore they try to marginalize and humiliate the NIC officials in order to make the govt. functions according to their whims without any goal and desire to make govt. functions  transparent for providing better citizen services.


3.                  In consequence of above, NIC was brought into bureaucratic control by merging with Department of Information and Technology (DIT) five years back. Since then, slowly and steadily, bureaucratic (IAS) officials through minister are attempting to eliminate the NIC officials by stopping promotion on Flexible Complimentary Scheme (FCS) so that they would loose motivation and ultimately theses motivated young and highly educated govt. IT professionals could be made dead-horse by the bureaucrat making them easy for its elimination from govt. In similar fashion, they have almost killed Indian Statistical Service (ISS) and Indian Economic Service (IES) which have been created by great planner Dr. Mahalonobis to bring effective planning at grass root and national level. They have been continuously marginalizing other 21 services of Govt. of India.


4.                  Being very close to Politicians/Ministers right from their service at cadre level, the IAS officials could misguide and give wrong impression about functioning of NIC and other services to the former for achieving their goal of supremacy over any other govt. services.


5.                  During the last five years IAS officers have created more than 25 IT Secretaries in State Govt. and more than 50 JS(IT) in Central Govt. These IT secretaries and JS(IT)s hardly have any IT experience and in spite of that they used to have IT manager tenure ranging from six months to the maximum of two years during which some of the corrupt officers outsource the procurement of IT products and system analysis, design, development of web sites and various other systems ignoring the advice and presence of NIC official. It may be mentioned that IT related activities outsourced by various departments and state govt. either are fractured or abandoned midway after huge amount of govt. money being spent by bureaucrat. Thus undisputed administrative and financial power of IAS officers at various level is the hindrance of any effective e-governance system in govt. sector in India.



IV. NIC has been considered as threat/ stumbling block for corrupt politicians/ bureaucracy/ Pvt. IT Vendors, therefore, it is being fragmented/isolated


1.                  Since last 25 years NIC has been following sound and fair track record of procurement of hardware, software, networking and consultancy services in competitive prices through a transparent and standard evaluation process. In view of this, many central and state govt. organizations used to procure IT products through NIC services Inc NICSI.  Politicians – bureaucrat nexus could not favour the IT vendor for corrupt practices, therefore, Chairmanship of NICSI has been changed now from DG(NIC) to an IAS officer. The fate of NICSI will happen as it has happened to many sick PSUs.


2.                  Govt. e-governance systems are basically open ended in nature. NIC officials have  been steadily developing the system after understanding the requirement analysis and the capability of the users to adopt and adapt to new systems by actively involving themselves in the process of development and implementation. Our govt. systems are very complex and these systems are evolutionary in nature and therefore have to be evolved by taking along with varied level of efficient and proficient staff so that there would be no antipathy to introduction of e-governance software. There is no short cut for sustainable implementation of E-governance software in govt. sector. Since IAS officer has short tenure and he wants to get it done immediately by outsourcing to Pvt vendors   in his biased way in very short span of time lot of govt. money and unplanned efforts gets wasted without any achievement in this direction.


In spite of that, during the last three years IAS officer have created more than 25 IT secretaries in state govt. and more that 50 JS(IT) in central govt. These IT secretaries and JS(IT)s hardly have any IT experience and in spite of that they used to have IT manager tenure ranging from six months to the maximum of two years during which some of the corrupt officers out sources the procurement of IT products and system analysis, design, development of web sites and various other system ignoring the advice and presence of NIC official. It may be mentioned that IT related activities outsourced by various departments and state govt. either are fractured or abandoned midway after huge amount of govt. money being spend by bureaucrat. Thus undisputed administrative and financial power of IAS officers at various level is the hindrance of any effective e-governance system in govt. sector in India.


3.                  Bureaucracy and e-governance/transparency in govt. can never go hand by hand. Bureaucrats will never allow e-governance and transparency in govt. be achieved in real sense. They are only enjoying the fruit of IT revolution world wide through traveling more and more countries in the pretext of attending training, conferences and carrying out bilateral projects and so on so forth. They do themselves IT savvy by associating themselves with important IT industries in India and abroad.


4.                  Because of NICs 20 years of govt. informatics development and its appreciation by all staffs and local officials of state and central govt.,  many unscrupulous IT industries are trying to defame NIC in political and ministerial levels to gain IT business in govt. sector. NIC has been thus squeezed from all sections and its achievement have been sidelined. Many of the MNC-IT industries whose head offices are located in developed countries they provide mostly free IT services to their respective govt. but their profit making commercial centers established in developing countries like India are only meant for generation of profit from developing countries. In view of this, none of IT industries in India have developed any meaningful e-governance software for govt. sector even after being paid heavily by the govt.


V.                 Bureaucrats have established  National Institute of SMART  Government (NISG)  at Hyderabad  to  counter the scientific organization like NIC and NISCI


National Institute of SMART Government(NISG) has been established by bureaucratic lobby to  counter Scientific body like NIC and NICSI  so that  bureaucrats can have honeymoon with Private companies for institutionalizing the corruption and favoritisms for reaping the personal benefit.  NISG is basically a company under government like NICSI.  No projects should be financially approved to NISG without going for open tender. However, it is observed that some of the projects even awarded  by DOPT finance  to NISG breaking all rules of financial rule so that bureaucrats in NISG could take up the project with private vendors.



V. Suggestion



1.      IT scientist of NIC should be rightfully promoted under FCS ( Flexible Complimentary Scheme of fifth pay Commission) as has been in the case of Ministry of Science, Department of Spare, CSIR, ICAR and other national Institutes.


IT scientist, like other scientists of above organizations, have been deprived of promotion and are resorted to humiliation and have been paying price of being put under the control of IAS officials who would finish and wipe out the emerging IT Scientist who have been working tirelessly to bring transparency through E-governance for citizens of the country by making IAS official answerable to the autocratic and corruptive actions at all levels.


2.      The pending file regarding promotion of IT scientist ( reviewed in 2004) lying with Ministries during last one year should be cleared as early as possible so that next review of eligible IT scientist under FCS should be completedsoon. Unless it is done, whatever has been achieved during last 20 years will be hampered and it would give opportunity to  IAS bureaucrat to finish the NIC to make E-governance a mockery in their hands by playing with Pvt. Vendors.


3.      As earlier, NIC should be brought under the Planning Commission which could play an effective/ pivotal role in implementing E-governance in state and central govt. by encouraging IT scientist and making the bureaucracy answerable for their autocratic attitude for playing the bottleneck to the achievement of E-governance. Since last 50 years, even though a cadre service, IAS bureaucracy has always been victimizing and paralising the scientists, subject matter specialist of all scientific/ technical and policy making bodies in central govt. sector of India to suit their hegemony, corruptive practice and bureaucratic autocracy.


4.      Planning Commission being a nodal body in policy making and allocating of funds by effective monitoring of different schemes to central and state governments It should be strengthened by bringing NIC in its fold to play vital role in promoting E-governance in state and central government and to play a watch dog against IAS bureaucracy who play hindrance to E-governance and transparency.


5.      It may be mentioned that since last five years IAS bureaucrat have been making mockery of E-governance by organizing national conference/IT managers Conference through D/o AR & PG where at the most 4 to 5 state IT secretaries/IT managers hardly present in these conferences. More importantly, there is no meaningful agenda in all these conferences without having any fruitful recommendations. These conferences are only meant for IAS officials for site seeing and enjoying the hospitality of MNC IT vendors in five star hotels.


6.      The need of NISG should be questioned. Since NIC and NICSI have already been established to cater to the requirement of govt and pvt interface for achieving the E-governance the duplication of activities of NISG is questionable and is considered as  counter offensive of bureaucrats to scientific agencies like NIC and NICSI. The   establishment of  NISG should be discouraged. E-Governance is basically an attempt to free the citizens from bureaucratic control and hegemony. In case bureaucratic organization like NISG is encouraged  it would  encourage them to have more control  on the administration to have their choice and whims on transperancy


7.       India has huge potential in government IT  manpower like nodal IT agency  like NIC and NICSI  whose  presence at center state and district administration   is considered unique in comparison to other developed countries. IT scientist in all level of administration have gained lot of experience in providing IT supports. But irony  is that because of lack of initiative of IAS officials at these center, state and district level  E-governance application developed  by NIC is not being implemented. The lack of initiative  is because  of the  fear of loosing their control on administration  due to transparency offered by E-government.


8.       What we need at present in Govt. of India is to outsource the management work

( rather than Software application already developed by NIC) being handled presently by bureaucrats to the MBAs  of  reputed  IIMS for effective implementation of E-Governance software already developed by NIC rather that E-governance software applications to MNCs.  E-government Software application have already been developed  by NIC with its 15 years experience on govt sector what they need is these software should be effectively implemented by  good management support of the  government administration. Implementation  requires 85 % management supports whereas Software support constitutes 15 %. NIC  could not implement vast number of the software  developed by it because of lack of administrative and management support in government.



In view of these, in order to effectively implement the e-Governance the Planning Commission should be strengthened by bringing NIC in its fold which can enforce e-Governance in state and central govt. by the way of monitoring the e-governance projects through provision of funds and evaluation / implementation through NIC.


E-governance is national agenda therefore it should be part of the national coordinating agency like Planning Commission rather than it should be restricted to any bureaucratic department.


Department of IT may be responsible for regulating hardware, IT Infrastructure, IT manpower policies and regulation etc. However, e-Governance being a national agenda cutting across the state/ central govt. organizations NIC should be brought back under Planning Commission.


Whatever NIC had achieved in e-Governance while it was in Planning Commission during 1988-2000 its achievement has been reversed by bureaucrat during last two years by hobnobbing with many private vendors only to satisfy their personal interests. We can never achieve e-Governance through the IAS bureaucrats who have been traditionally non-transparent, corruptive and autocratic.


Unless we give NIC its right place we will re-wind the progress of E-governance in each succeeding year.


I request and pray to all concerned not to deprive the NIC-IT scientists their rightful timely promotion, under FCS of fifth pay commission, which not only give them encouragement but also make them feel confident to fight for achieving e-governance in spite of humiliation by IAS bureaucrat at all levels up to district/central/ state government level.


This is one of the social responsibility of all concerned to realize that the scientific organizations which have been contributing significantly for the developmental work for citizen friendly govt. should not be eliminated by bureaucratic and political nexus. It may be brought to the notice of Minister ( Communication and IT), PM, President of India and Dy. Chairman of Planning Commission, Leader of the Opposition etc. for their kind perusal.


With regards


Supporters of the Govt. of India


Minister, Ministry of Communication & IT

Minister of Personnel , Public Grievances and Pension

Dy. Chairman, Planning Commission


Prime Minister


President of India


Copy to : Leader of Opposition, Lok Sabha


8 Responses to “Bureaucracy of IAS Officers in eGovernace of INDIA. How it is affecting NIC which was established in 1976.”

  1. saiganga said

    I am also NIC officer, thanks for good article.


  2. baskti2007 said

    Its true that NIC people are subject to injustice. However, you can see the people, who are by virtue of being employees of the DIT are getting plentiful of promotional avenue for nothing. I am referring to the so called autonomous scientific societies under the DIT. Almost all of them are simply made for distributing salaries to the so called Scientist/Engineers. Am not blaming the policy of FCS. But it should be implemented in true spirit. You can take the case any of the Autonomous bodies under DIT, for instance DOEACC Society. Whats the plight of the Centre across the Country. Most of them are manned by the below average Engineering graduates. They are simply good for nothing people. those people have good knowledge in their respective field will not stay back. Only those good-for-nothing will be left out. I know personally some of the Centres of the society. All the people i met were below average one. Does not have any technical skill. NO one is there to overview the working. In comparison to this, NIC cannot be equated.They are the backbone of the information network all over India, why they are having an ill-treatment. You can refer the case of other scientific societies of DIT.

  3. baskti2007 said

    This will continue

  4. dibyadel said

    India is presently in turbulent phase. When the other developed countries are making tremendous development in science and technology, the same is missing in India . Here S & T it is being utilsied to make plenty money from private parties through outsourcing/ manipulating tenders / cut & paste technology with inflated rates . Scientist are suppressed where as babus are minting money.

  5. dibyadel said

    ya. young blood of nic engineers scientist should be engaged in nation building without bureaucratic interference. nic should be restructured and young bloods should be given multi dimensional activities. now it is becoming stagnant due to mismanagement and interference. Senior engineers should be involved in bigger projects on deputations.

  6. dibyadel said

    ya. young blood of nic engineers scientist should be engaged in nation building without bureaucratic interference. nic should be restructured and young bloods should be given multi dimensional activities. now it is becoming stagnant due to mismanagement and interference. Senior NICian should be involved in bigger projects on deputations.

  7. Who can forget the great humiliation of late Dr. Sheshagiri??

  8. Very nice informative article.! I can feel the pain of author and NIC in this post.! But nonetheless this will continue. Nothing much will be done and slowly NIC will not able to survive.

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