About MCA – MCA 21 Program – Program Scope – Front Office – Back Office – Key Benefits
Posted by egovindia on July 23, 2006
MCA has a three tier organizational set-up:
MCA Headquarters handles cases that require approval of the GoI for citizen related functions. RD supervises the functioning of RoCs and handles the matters delegated by GoI while the RoC offices handle the bulk of citizen facing functions.
The Official Liquidators (OL) attached to various High Courts functioning in the country are also under the overall administrative control of the MCA. Its headquarters at Delhi also includes two Directors of Inspection and Investigation and Director of Research and Statistics.
Ministry of Company Affairs (MCA), Government of India (GoI) has initiated MCA21 program, for easy and secure access to MCA services in a manner that best suits the businesses and citizens.
The program goals have been set as follows keeping in mind stakeholders’ needs:
MCA21 is envisioned to provide anytime and anywhere services to businesses. It is a pioneering program being the first mission mode egovernance project being undertaken in the country. This program builds on the GoI vision to introduce a Service Oriented Approach in the design and delivery of Government services, establish a healthy business ecosystem and make the country globally competitive.
MCA21 program will provide for anytime anywhere electronic services with speed and certainty to all the stakeholders. It will include:
The MCA21 is designed to automate processes related to the proactive enforcement and compliance of the legal requirements under the Companies Act, 1956. However, it does not include processes related to OL.
The implementation of Front Offices (FO) is done in two ways. These can be called as Virtual Front Office (VFO) and Physical Front Office (PFO).
The VFO is what the citizen has in front while accessing the MCA21 portal. The PFO will be a replacement to the existing RoC counters. The PFO will also accept paper documents. However, these will be converted into electronic documents by customer service agents manning PFO. Also, the authorised person(s) will have to sign these documents digitally. Consequently the authorised signatories for a given document will need to appear in person at the PFO for the purpose of digitally signing the document.
The user can avail the following services on MCA21 portal
The back office is what MCA employee has in front which accessing back office portal. The back office process relates to:
MCA21 seeks to fulfill the requirements of the various stakeholders. The key benefits of MCA21 project are The back office process relates to:
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